IN SEARCH OF GREATER UNDERSTANDING OF ORGANIZATIONAL INCLUSION: AN EXPANDED APPROACH
1 online resource (116 pages) : PDF
University of North Carolina at Charlotte
Organizational inclusion research, which includes assessing how employees experience a sense of feeling included or excluded in their work group, is a young and developing research area. Feelings of inclusion can be based on both formal policies and informal practices within an organization or work group (Mor Barak & Cherin, 1998). This study seeks to expand the concept of inclusion by testing whether the more informal feelings of belongingness, feeling known, and feeling valued for being unique in one's work group have associations with key organizational outcomes previously tied to inclusion research. In addition, the research evaluates the influence of an employee's own demographics or attributes, both on an absolute basis and in relation to one's work group, on feelings of inclusion. Last, the research considers how an employee's tenure in the work group may strengthen or reduce feelings of inclusion. The results of a confirmatory factor analysis displayed good fit for an inclusion model with five factors: involvement in decision making, access to communication and resources, belongingness, feeling known, and valued for uniqueness. Most of these five factors displayed strong associations with three organizational outcomes: organizational commitment, job satisfaction, and turnover intention. The study did not find any significant relationships between one's demographics or attributes, neither on an absolute basis nor in relation to one's work group, with either inclusion or organizational outcomes. The study also did not find that one's tenure in the work group had influence on inclusion factors. The self-report cross sectional survey design may have methodological issues contributing to these null findings, which are addressed. Overall findings indicate more research is needed for the inclusion concept to gain greater understanding of why employees feel included or excluded within their particular work group or organization.
Shanock, LindaBeck, TammyLong, Shawn
Thesis (Ph.D.)--University of North Carolina at Charlotte, 2014.
This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s). For additional information, see http://rightsstatements.org/page/InC/1.0/.
Copyright is held by the author unless otherwise indicated.