WORK ENVIRONMENT CHOICE AMONG KNOWLEDGE WORKERS: A MIXED METHODS INVESTIGATION
1 online resource (136 pages) : PDF
University of North Carolina at Charlotte
As a result of technological advances, workers have become increasingly mobile; people can perform work in a whole host of new locations. Teleworking arrangements challenge traditional managerial practices, however, and call attention to the tensions between attempting to control or surveil workers to extract maximum effort while also granting workers spatial autonomy. Through a synthesis of labor process and selfdetermination theories, work environment choice is examined. Specifically, this dissertation 1) integrates these two theories to build propositions regarding the relationships between location autonomy, motivation, productivity, creativity, and well-being, 2) builds a model of influential factors impacting work environment choice among knowledge workers, and 3) tests the impact of perceived location autonomy and intrinsic motivation on worker productivity and well-being. Current studies of work environment-task fit assume that individuals are assigned to a space where they complete their work tasks. In contrast, this study, via a mixed methods approach using data from mobile kn owledge workers in a university setting (i.e. undergraduate students, graduate students, and faculty), adds to the literature by examining situations in which workers can choose their work environments. Through this examination I identify how perceptions of location autonomy and intrinsic motivation affect the work environment choice process and the outcomes of worker productivity and well-being.
KNOWLEDGE WORKLABOR PROCESS THEORYLOCATION AUTONOMYSELF DETERMINATION THEORYTELECOMMUTINGWORK ENVIRONMENT CHOICE
Scott, CliftonShanock, LindaLong, Shawn
Thesis (Ph.D.)--University of North Carolina at Charlotte, 2012.
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