This dissertation investigates how businesses are able to align the collective actions of a disconnected crowd with the strategic goals of the organization. I examined this questions within the context of the business review website Yelp through a...
Intra-jurisdictional delivery of publicly provided services often results in observable differences in service levels that vary by spatial subunit (neighborhood). These variations are related to the socio-demographic characteristics of neighborhoo...
The problem of bias resulting from biological and technological sources is one that must be consistently reexamined alongside the development of new technologies and methods of analysis. This dissertation addresses the complexities of bias identif...