Search results
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Title
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Abusive Supervision and Subordinate Characteristics: A Relative Importance Analysis
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Author
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Durham, Brooks
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Date Created
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2021
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Subjects--Topical
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Organizational behavior, Management, Organizational sociology
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Description
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Abusive supervision is defined as the sustained display of hostile verbal and nonverbal behaviors, excluding physical contact by a supervisor or leader. Abusive supervision is pervasive in the workplace and has many pernicious consequences, rangin...
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Title
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An Examination of the Effects of Charismatic Leadership on Follower Performance in Face-to-face and Virtual Settings
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Author
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Ernst, Brittany
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Date Created
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2020
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Subjects--Topical
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Organizational behavior, Management, Leadership
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Description
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Charismatic leadership is a powerful, trainable set of skills. Charismatic leaders achieve their effect on followers through the use of stories, metaphors, emotional messaging, and nonverbal gestures (Antonakis, Bastardoz, Jacquart, & Shamir, 2016...
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Title
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Conceptual Refinement and a Multi-Level Framework of Ethical Culture
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Author
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Ross, Roxanne
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Date Created
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2021
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Subjects--Topical
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Organizational behavior, Psychobiology, Sociology
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Description
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Interest in understanding ethical culture in organizations has grown over the last few decades. However, ethical culture appears to suffer from a lack of conceptual clarity, leading to downstream problems that threaten the internal and external va...
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Title
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Customer Success and the Transformation of Customer Relationships
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Author
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Raines, MiKayla
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Date Created
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2022
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Subjects--Topical
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Marketing
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Description
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The construct of "customer satisfaction" has been used for several decades in marketing to achieve outcomes such as customer loyalty, word-of-mouth communication, resistance to competition, and customer equity. Recent research, however, has indica...
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Title
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Greater Than the Sum of Its Parts: Isomorphism in Measures of Team Constructs
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Author
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Clayton, Elizabeth
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Date Created
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2022
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Subjects--Topical
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Statistics, Organizational behavior
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Description
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Work teams are an ever-growing structure as organizations seek to become more agile and achieve better outcomes (Bersin, 2016; Deloitte, 2018). Therefore, organizational researchers seek to accurately recognize and understand various aspects of te...
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Title
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Guilt, Pride, and Persuasion: Rethinking the Pathway to Charitable Contributions
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Author
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Kelly, Michael
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Date Created
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2022
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Subjects--Topical
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Marketing, Behavior therapy, Industrial management
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Description
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The conceptualization of the consumer as one who not only does and thinks but also feels has gained increased attention from both academics and practitioners alike in recent years. To better understand the effectiveness of advertisements as well a...