Manpower and Efficiency Study of the Manns Harbor Shipyard through Data Envelopment Analysis

Search for this publication on Google Scholar
Morgan, T. (2018). Manpower and Efficiency Study of the Manns Harbor Shipyard through Data Envelopment Analysis. Unc Charlotte Electronic Theses And Dissertations.
Download PDF

Analytics

390 views ◎
342 downloads ⇓


Abstract

The NCDOT Ferry Division (NCDOT-FD) self-performs preventative maintenance, emergency maintenance, and scheduled overhauls on a continual basis with manpower staffing to support the North Carolina Ferry Service’s (NCFS) ability to continue to operate and provide the high level of services provided to North Carolinians and visitors to the state’s east coast. Establishing performance targets for marine maintenance and repair operations can be challenging for management due to the multitude of factors that can potentially influence productivity, efficiency, and manpower requirements. The aim of this study is to measure and evaluate the efficiencies of the NCDOT-FD maintenance and repair operations using Data Envelopment Analysis (DEA). The use of DEA allows for multiple factors affecting maintenance productivity to be accounted for and allows the sources of inefficiencies in maintenance operations to be identified through examination of efficient or "best practice" DMUs. Results presented in this study are used to develop an overall strategic plan for enhanced decision-making with regards to labor and resource requirements, maintenance scheduling, and management strategies for the NCDOT-FD. Inefficient maintenance operations are identified through DEA evaluation, and recommendations for increased efficiency and productivity of these operations are provided through analysis of several quantitative and qualitative factors. Additionally, performance benchmarks provided in this paper can be used as an early warning system for inefficient shipyard maintenance operations. The use of quantified factors in the development of an overall strategic plan for manpower needs may be used for both short and long-term planning to provide an analytical approach for what is typically subjective judgement in determination of staffing and scheduling needs, organizational structure, and performance targets.

Details
Author

Morgan, Tyler

Title

Manpower and Efficiency Study of the Manns Harbor Shipyard through Data Envelopment Analysis

Physical Description

1 online resource (192 pages) : PDF

Date

2018

Degree Granting Institution

University of North Carolina at Charlotte

Abstract

The NCDOT Ferry Division (NCDOT-FD) self-performs preventative maintenance, emergency maintenance, and scheduled overhauls on a continual basis with manpower staffing to support the North Carolina Ferry Service’s (NCFS) ability to continue to operate and provide the high level of services provided to North Carolinians and visitors to the state’s east coast. Establishing performance targets for marine maintenance and repair operations can be challenging for management due to the multitude of factors that can potentially influence productivity, efficiency, and manpower requirements. The aim of this study is to measure and evaluate the efficiencies of the NCDOT-FD maintenance and repair operations using Data Envelopment Analysis (DEA). The use of DEA allows for multiple factors affecting maintenance productivity to be accounted for and allows the sources of inefficiencies in maintenance operations to be identified through examination of efficient or "best practice" DMUs. Results presented in this study are used to develop an overall strategic plan for enhanced decision-making with regards to labor and resource requirements, maintenance scheduling, and management strategies for the NCDOT-FD. Inefficient maintenance operations are identified through DEA evaluation, and recommendations for increased efficiency and productivity of these operations are provided through analysis of several quantitative and qualitative factors. Additionally, performance benchmarks provided in this paper can be used as an early warning system for inefficient shipyard maintenance operations. The use of quantified factors in the development of an overall strategic plan for manpower needs may be used for both short and long-term planning to provide an analytical approach for what is typically subjective judgement in determination of staffing and scheduling needs, organizational structure, and performance targets.

Genre

masters theses

Subjects--Topics

Management
Operations research

Degree

M.S.

Keywords

Dea

Subject Area

Construction & Facilities Mgmt

Advisor(s)

Shoghli, Omidreza

Committee Members

Mayo, Glenda
Chen, Don

Degree Note

Thesis (M.S.)--University of North Carolina at Charlotte, 2018.

Rights Statement

This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s). For additional information, see http://rightsstatements.org/page/InC/1.0/.

Rights Holder Information

Copyright is held by the author unless otherwise indicated.

Identifier

Morgan_uncc_0694N_11892

Permalink

http://hdl.handle.net/20.500.13093/etd:1526